FEATURE
Our 4 Key Features
Traveling in Japan?
Here’s why our online clinic is the perfect fit.
Perfect for Travelers
Skip waiting rooms and language barriers. See a doctor online from anywhere in Japan. Get medical care without leaving your hotel room.
Licensed English-Speaking Doctors
Our doctors are fully licensed in Japan and speak fluent English. You receive safe, legal, and professional medical care.
Pick up Meds at a Nearby Pharmacy
We send your prescription to a pharmacy within walking distance of your location. You can pick up your medication in as little as 1 hour.
Travel Insurance Accepted
We provide an official medical certificate and receipt that you can submit to your travel insurance provider.
What We Treat
Medical Treatment Services
Urgent Care
We treat common travel sicknesses immediately. Our doctors handle UTIs (bladder infections), cold, flu, fever, body aches, skin rashes, infections, stomach pain, allergies, and more.
Medication Refills
Forgot or lost your meds? We can prescribe refills for your ongoing treatment (Hypertension, Asthma, Antidepressants, Gout, etc.) to keep your trip safe.
Documents for Insurance
We provide all necessary documents for your travel insurance claim. This includes official Medical Certificates, receipts for reimbursement, and Fit-to-Fly letters.
How It Works
Step-by-step guide to care in Japan
Book & Pay
Choose your appointment time, enter your basic information, and complete the payment securely online.
Your booking will be confirmed once payment is completed.
Join the Video Call
Check your email for the meeting link and join the call at your scheduled time.
Talk to the Doctor
Discuss your symptoms and receive a personalized care plan from the doctor.
Pick Up Your Medication
If prescribed, your medication will be ready at a nearby pharmacy for easy pick-up.
How to pay
We accept major credit cards
33,000JPY
（tax included）
This flat fee includes everything:
✓ Video consultation with an experienced physician
✓ Prescription sent directly to a nearby pharmacy
✓ Medical certificate for insurance claims
✓ No hidden fees or extra charges
Visa, Mastercard, American Express, JCB, Diners Club, and Discover
Voices
Real Experiences from Our Patients
Our Doctor
Message from the Doctor
Hello, and thank you for visiting our clinic.
I have worked on the front lines of emergency and general medicine at several leading hospitals in Tokyo.
Through my experience, I have met many patients from around the world who faced challenges accessing medical care due to language and system barriers.
To solve this, I founded this online clinic—to make high-quality Japanese medical care accessible to anyone, anywhere, at any time.
If you are unsure whether to visit a hospital, or simply need medical advice while traveling or staying in Japan, please feel free to contact us.
My goal is to provide safe, prompt, and language-friendly care for everyone.
Dr. Yoshiki Ishizuka, M.D.
Doctor’s Career
- Osaka Medical College – Graduated, Faculty of Medicine
- Tokyo Metropolitan Okubo Hospital – General Internal Medicine
(with clinical experience at Hiroo, Ebara, Tama General, and Matsuzawa Hospitals) - St. Luke’s International Hospital – Emergency Medicine
- Founder & Medical Director – Go Online Doctor Japan
Areas of Expertise
- Emergency and Critical Care Medicine
- General and Internal Medicine
- Infectious and Respiratory Diseases
- Travel and Preventive Medicine
FAQ
Do I need Japanese health insurance?
No. Our service is private-pay only. Insurance is not required.
Will my travel insurance cover this?
Coverage varies by provider and policy. Many insurers reimburse telehealth visits, but please check with your insurer in advance. We provide itemized receipts and visit summaries in English to support claims.
When do I pay?
Your appointment will be confirmed once the payment is completed.
The consultation fee is a flat rate (tax included).
How long is the consultation?
Most visits take about 5 to 10 minutes.
What medical specialties do you cover?
We mainly cover general medicine. We can help with common problems like colds, fever, stomach issues, and skin problems.
Are there any medicines you cannot prescribe?
Yes. We cannot prescribe emergency contraception, narcotics, or other restricted drugs.
What is your refund policy?
If you cancel before your consultation, we will issue a full refund.
Refunds are not available after the consultation has taken place.
If you experience any issues, please contact us through the inquiry form.
Need Help?
Contact & Support
Consultation Hours
Hours may vary depending on the doctor’s schedule. Please check the booking page for real-time availability.
Contact Us
Have questions before booking? Feel free to contact us anytime using our inquiry form.We’ll get back to you as soon as possible.