Features
Why Choose Our Clinic
It’s perfect for travelers
Avoid long waiting times and language barriers. Consult with a licensed doctor online from anywhere in Japan without leaving your hotel or accommodation.
Licensed English-speaking doctors
Our doctors are fully licensed in Japan and speak fluent English. You will receive safe, legal, and professional medical care.
Pick up your meds at a nearby pharmacy
If medication is required, we will send your prescription to a nearby pharmacy so you can easily pick it up, often within about 30 minutes.
Travel Insurance Accepted
We provide official medical certificates and receipts that you can submit to your travel insurance provider for reimbursement.
What We Treat
Medical Treatment Services
Urgent Care
We treat common travel sicknesses immediately.
Our doctors handle colds, flu, fever, UTIs, body aches, skin rashes, infections, stomach pain, allergies, and more.
Medication Refills
Forgot or lost your medication while traveling?
We can prescribe refills for your ongoing treatment (hypertension, asthma, antidepressants, gout, etc.) to keep your trip safe and stress free.
Documents for Insurance
We provide all necessary documents for your travel insurance claim.
This includes official Medical Certificates, receipts for reimbursement, and Fit-to-Fly letters.
How It Works
How to Use Our Online Clinic
Book & Pay
Choose an available appointment time, enter your information, and complete the secure online payment.
Your appointment will be confirmed once payment is complete.
Join the Video Call
Check your email for the meeting link and join the call at your scheduled time.
Talk to the Doctor
Discuss your symptoms and receive a personalized care plan from the doctor.
Pick Up Your Medication
If you need a prescription for medication, the doctor will send it to a nearby pharmacy for easy pick-up.
Pricing & Payment
We accept major credit cards
¥33,000
（tax included）
This flat consultation fee includes:
✓ Video consultation with a licensed physician
✓ Prescription sent directly to a nearby pharmacy
✓ Medical certificate for insurance claims
✓ No hidden fees or extra charges
Visa, Mastercard, American Express, JCB, Diners Club, and Discover
Testimonials
What Our Patients Say
Partner
Trusted by Hotels Across Japan
Available to travelers staying anywhere in Japan.
Some hotels display our information for the convenience of their guests.
Our Doctor
A Message From the Doctor
Hello, and thank you for visiting our clinic.
I have worked on the front lines of emergency and general medicine at several leading hospitals in Tokyo.
Through my experience, I have met many patients from around the world who found it difficult to access medical care due to language and system barriers.
To solve this problem, I founded this online clinic to make high-quality Japanese medical care accessible to anyone, anywhere, at any time.
If you are unsure whether you need to visit a hospital or simply need medical advice while travelling in Japan, we are here to help.
My goal is to provide safe, prompt, and accessible medical care for international visitors to Japan.
Dr. Yoshiki Ishizuka, M.D.
Your Doctor’s Training and Experience
- Osaka Medical College – Graduated, Faculty of Medicine
- Tokyo Metropolitan Okubo Hospital – General Internal Medicine
- St. Luke’s International Hospital – Emergency Medicine
- Founder & Medical Director – Go Online Doctor Japan
Areas of Expertise
- Emergency and Critical Care Medicine
- General and Internal Medicine
- Travel and Preventive Medicine
FAQ
Can tourists see a doctor online while visiting Japan?
Yes. International tourists can access our online medical services without Japanese health insurance. This is a fully compliant and convenient way for visitors to receive professional medical care during their stay.
How can I see a doctor in Japan without visiting a hospital?
You can book a video consultation directly from your hotel or Airbnb. This allows you to speak with an English-speaking physician within minutes, avoiding long wait times and the logistical challenges of visiting a physical clinic.
What is the cost of a consultation at Go Online Doctor Japan?
We offer a transparent, flat-rate consultation fee of 33,000 JPY (tax included) with no hidden charges. Unlike many Japanese hospitals that may apply unpredictable “first-time patient” fees or “international” surcharges, you will see the total cost upfront before confirming your booking.
How do I pick up my medication after the consultation?
We send a digital prescription directly to your smartphone, which you can present at any local pharmacy. Our support team can also assist you in locating the nearest pharmacy to your current position.
How quickly can I consult with a doctor, and how long is the wait?
There is no waiting time. You can book an immediate appointment, and your consultation will begin exactly at your scheduled time. Within 30 minutes of your session ending, we will send your digital prescription along with the exact location of the nearest pharmacy to your smartphone.
Need Help?
Contact & Support
Consultation Hours
Hours may vary depending on the doctor’s schedule. Please check the booking page for real-time availability.
Contact Us
Have questions before booking? Feel free to contact us anytime using our inquiry form. We’ll get back to you as soon as possible.